Delivery Information

SHIPPING:

Packages are generally dispatched within 2~7 days after receipt of payment and are shipped via Express/Post Service/Other Shipping Service with tracking and drop-off without signature. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.


Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Transit time displayed is the estimated time, we cannot guarantee you the exact delivery time.


MORE SHIPPING INFO
If you chose Exconomic Express shipping option when you place the order, we will choose through the best shipping for your order. (Fedex, UPS, DHL, EMS, etc) 

Most of the time we can only provide the tracking number 3 days AFTER shipment due to land delivery & customs clearance.  You can email us to get tracking inforamtion.



RETURNS:

All items returned to us should be in the same brand new sealed condition as they were when they arrived with you. Any returnable items which may seem faulty and are within warranty can be sent back to us for repair/replacement. It is the customer's responsibility to pack the items well so they arrive back with us safely.